In the present world, Artificial Intelligence or AI is within reach and at the fingertips of everyone. Will you get shocked if I say that you use the benefits of AI every single day unknowingly? Yes, it’s very true what we are saying. What do you think these Alexa, Google Assistant, Siri actually are? All these are coin-controlled AI-enabled units of smart devices.

Similarly, in terms of workplace and hiring, Artificial Intelligence is rapidly getting popular. Job seekers nowadays are demanding more and more AI-based tools and software. In other words, AI is redefining the future of the work sector. In this article, I will be reflecting on the current developments and trends of AI’s role in the Workplace and Hiring. 

Why The Application of Artificial Intelligence Is Getting Important In The Workplace And Hiring?

Artificial Intelligence

The Love-Dovey stage of using Artificial Intelligence is almost over. Now, a new buzz of AI is coming where HR practitioners are embracing ML algorithms to streamline outsourcing and hiring. Mainly, healthcare, editing/writing, finance manufacturing industries, and transportation heavily rely on AI for workplace and operations management.

For example, businesses nowadays are implementing AI in order to enhance employees’  productivity. AI handles the issue of repetitive tasks and points out even the smallest mistakes across an organization. This enables the employees to give more time to complex problem solving, creative solutions, and resource management. The complex responsibilities not only become easier but also the accuracy gets sharpened to a great extent. 

In terms of hiring and recruitment, AI deals with tasks like automating resume screening, scheduling interviews, triggering assessments, etc. One company that has aligned AI over a long time with its recruitment procedure is Amazon. 

Furthermore, the AI-powered CRM software is helping companies automate the assigned tasks, send correct insights, and swift responses to customers. AI in the CRM could adopt itself as bots and conduct conversations with clients or employees.

How Is Artificial Intelligence Applied In Workplace And Hiring?

Now that you know why AI is important in the workplace and hiring let’s start with how AI is being implemented here. We have jotted this down in the bullet points below:

➢    Hiring

With the help of AI-based strategies, recruiters can shortlist candidates who match the job description. Points that are considered here include soft skills, experience, personality, industry job roles, etc. One fantastic example of an AI-powered job search portal is LinkedIn. Recently, it has released its instant feedback option to enable candidates to prepare for interviews.

The AI algorithm in this way helps organizations to make faster hiring decisions. To be more specific, the Talent Acquisition managers now can automate a myriad of time-sucking tasks and invest time in more important works as well, like onboarding and training new employees.

The remote proctored assessments given to the candidates by some organizations are actually AI-based solutions. This makes both the tasks of assessing and monitoring easier.

➢    Workplace And Workflow

AI is revolutionizing and redefining the modern workplace of contemporary organizations. Starting from training the new staff with automated training sessions to allocating tasks through AI-powered software, the workplace is on a redesign. Walmart orientation is one such example where AI-driven software is used to make employees familiar with the company.

The examples of  AI-enabled HRM software are Paradox, XOR, Fetcher, Humanly, Hiretual, Arva, Eightfold, SeekOut, etc. Do you know about Zia? She is the AI assistant for the business of one of the best CRM tools named ZOHO. All these are giving light to new opportunities in the workplace and hiring.

Is Artificial Intelligence A Threat To Human Workers?

Among a plethora of recent technological developments, AI advancements have been appearing as potential threats to the job sector. Why? The answer is quite simple. AI technologies and algorithms have the potential to replace employees.

Multinational firms from the foodservice, retail, manufacturing, telemarketing, and editing sector are aligning artificial intelligence to their business operations. These are increasing the number of job cuts in these industries on a year-on-year basis.

However, The World Economic Forum has predicted that by 2022, AI would create 133 million new jobs. Additionally, it is also being predicted that the ratio of the division of labor between machines and humans will change dramatically. It will shift from 30:70 to 52:48 by 2025. Furthermore, as per the research of Gartner, by 2025, AI will create two million new jobs 2025 as well.

So here also, the benefits of AI in the workplace and hiring are observable despite its threatening attitude.


That’s all about the implementation of AI in the workplace and hiring. To conclude, machines possess the same competencies or even more than humans. But, instead of using this as a weapon to reduce per head costs, companies must focus on using it for the benefit of employees and organizations. As a result, responses to this trend require careful coordination so that it benefits the working lives and hiring procedures. The goal is to make the working sector easier, and not more complicated! 

Is any question coming to your mind regarding AI’s benefits in the work sector? We are here to solve your doubts. Just drop your query in the comment area below, and we will be answering them right away.


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